Renta - Finding apartments

Project: Renta is a Responsive Website.
UX Designer: Ahmed Didi
My role: Designing a responsive website for finding apartments in the Maldives.
Project duration: March 2021 to May 2021
Process Deck

Product Overview

The product

A responsive website that allows you to search for apartments and other properties in the Maldives. The goal of this project is to make the process of booking apartment viewings considerably easier.

Meraki mobile app

User Research

Summary

While the user group agreed with the initial expectations about renting apartments and tenants, the research also revealed that the number of websites for apartment listing was not the only factor preventing users from renting an apartment.

Obtaining accurate information about listed apartments does not provide sufficient information such as ‘whether the building has a lift or the size of the apartment.’ Instead of going to view the apartment, people can see the size and available facilities by going to view the apartment. As a result, I decided to include these features and make it simple for users to schedule viewings of apartments or properties in the Maldives.

 

ux research
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The Problem

Due to a lack of information on apartment listing websites, it is difficult to obtain accurate information and schedule viewings.

The Goal

Creating a responsive website where the user can quickly check the apartment details and photos and schedule a viewing date.

Personas

ameen persona
Imdad - Personas

Problem statements

ameen's problem statement
Imdad's problem statement

User journey maps

Mapping Ameen’s user journey revealed how useful a website for finding apartments in the Maldives would be for users.

user journey map - ameen

User flow – Meraki app

Meraki app user flow

User task: Coffee shop app for taking online orders for specialty coffee lovers.

  1. Open App
  2. Sign up
  3. Select Farmer/Buyer
  4. Select menu
  5. Select a farmer
  6. Check price
  7. Check the shipping options
  8. Call and place order
  9. Get delivered to your door step.

User research: pain points

p

Information

Most of the listings does not provide sufficient information and photos.

Accessibility

There are few resources for finding apartments, and there are even fewer listings.

R

Trust

Renting from a third party will result in a higher price.

Understanding the user

Starting the design

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Paper wireframes

Prioritize star wireframe drawings for use in digital prototypes. I chose the sixth sketch because it is by far the most accessible design for me.

paper wireframe

Digital wireframes

The home screen has been updated to include a search option in the menu, making it more accessible to the majority of users.

renta wireframe
h

Low-fidelity prototypes

Lo-Fi prototype of Rent – Responsive website updated with new screens.

renta website prototype

View Renta – Responsive website
Low-fidelity prototype.

Refining the design

Mockups – Sign up screen

First wire frame, I’ve decided to use only Menu which isn’t accessible to some users.
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Mockups – Home screen

Another iteration was to make the interface more user-friendly by adding a scrolling feature for the best-selling items. This will assist the user in quickly locating fast-moving items.

Some of the main screens

Rent website mockup

High-fidelity prototype

The Hi-Fi prototype adopted the same “Renta website” user flow as the Lo-Fi prototype, but with design improvements based on the usability study’s findings.

View Renta website Hi-Fi prototype
High-fidelity prototype.

Renta – Responsive Website Mockup

renta-high fidelity prototype

Usability study: parameters

i

Study type

Unmoderated usability study

Location

Male’, Maldives; remote

Participants

5 Participants

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Length

15 – 20 minutes

Usability study: findings

1

Efficiency

Users who wants to find apartments in the Maldives..

2

Customization

Users require a search option on the home screen.

3

Conveniece

Users wants a reservation option for viewing the apartment.

Accessibility considerations

1

After doing a usability research, I decided to add a search feature. This improves the website’s accessibility.

2

Users can add properties for rent, along with their amenities and features.

3

With a few clicks, users can now reserve apartments for viewing.

Going forward

Takeaways

Impact: 

The website gives consumers the impression that the Renta app is truly concerned with meeting their needs.

One comment from a peer: “I’d like a service that allows me to search for apartments, view photos, and schedule viewings.”

What I learned:

While designing the Renta website, I discovered that the initial app concepts are only the start of the process. Usability studies and peer reviews inspired each iteration of the app’s design.

i

Conduct another round of usability studies to validate whether the pain points users experienced have been effectively addressed

Conduct more user research to determine any new areas of need.

Keeping up with design inspiration and technology in order to keep up with the latest trends and applications.

Thank you for your time reviewing my work on the Responsive Website – Renta!
Drop me an email if you want to see more or get in touch.